VP, Account Service isn’t just a title for Kim. It’s part of her DNA. Kim loves this business and loves partnering with clients—and, believe us, they love her too. Ever received flowers from a client? Kim has. In her impressive 25-year career, she’s helped get results for clients like Rosen Hotels & Resorts, Florida Virtual School, Bealls Stores, Discover the Palm Beaches, Visit Orlando and PGA National Resort & Spa. When she’s not diving into the latest research or crafting engaging strategies for our clients, Kim’s helping grow the next generation of account service superstars. She runs regular internal training sessions to teach her team new skills and to foster organic growth opportunities for our agency and our clients. Also in the spirit of giving back, Kim shares her marketing and business expertise as a board member for Seniors First, a nonprofit organization dedicated to helping Central Florida seniors remain healthy and independent. How she finds the time between late night emails sharing the latest marketing research to her meeting-packed calendar, we have no idea.